SAFETY, SECURITY & WELLNESS INFORMATION & POLICIES

RX strives to create and maintain an environment where all people are treated with dignity, decency, and respect. As such, we expect every “participant” in any RX event in any manner whatsoever, including, but not limited to, all exhibitors, attendees, speakers, guests, professionals, media, staff members, workers, contractors, vendors, security, or anyone else who participates in any way, to behave appropriately throughout the year in accordance with this Code of Conduct.

Please be aware of and respect the personal boundaries of your fellow participants so that everyone can enjoy their time at the event.

RX has a ZERO TOLERANCE POLICY for harassment of any kind including, but not limited to:

• stalking
• intimidation
• offensive verbal comments
• physical assault and/or battery
• threats
• harassing or non-consensual photography or recording
• sustained disruption of presentations and other events
• bathroom policing
• inappropriate physical contact
• unwelcome physical attention
• sexually explicit, suggestive and/or provocative behavior or signage
• hate symbols

in relation to, but not limited to:

• race
• color
• national origin
• gender
• gender identity
• gender presentation
• sexual orientation
• marital status
• age
• body size
• disability
• appearance
• religion
• citizenship
• pregnancy

If a person engages in behavior in violation of this Code of Conduct at any time, RX will take prompt action in any form deemed appropriate, including expulsion from the event with no refund. Our policy applies to EVERYONE participating in an RX event.  ALL participants are subject to this Code of Conduct.

Please note that anyone can report harassment to event staff/security at any time. If someone’s behavior has made you uncomfortable, or if you witness harassment happening to someone else, you should immediately contact event staff/security. If necessary, security or event staff will contact local law enforcement, provide escort, offer a safe place, or otherwise assist those experiencing harassment.

As part of the RX commitment to health and wellness, we’ve implemented guidelines and requirements based on local, state and federal public health guidance, independent advisors and the input of our venue partners to help support a safe and comfortable experience. Every “participant” in any RX event in any manner whatsoever, including, but not limited to, all exhibitors, attendees, speakers, guests, professionals, media, staff members, workers, contractors, vendors, security, or anyone else who participates should review the details, requirements and links below to better understand what to expect at the event.

RX has worked closely with our venue partners to ensure that cleaning and sanitization standards meet or exceed the recommendations of public health authorities. 

Please contact event or venue staff or security in the event you require medical or emergency assistance. Medical services, including emergency medical technicians and a first aid room are available on-site.

In case of cardiac arrest, or other serious emergency such as a fire, dial the OCCC Command Center at (407) 685-1119. Give your name, type of emergency and the exact location of the incident (be as specific as possible). Please see the venue website for more information on building rules, operational policies and emergency services.

RX is dedicated to continually improving our efforts to ensure fully accessible events for people with disabilities. We encourage you to contact the event team at [email protected] for any of your accessibility-related needs. 

If you have any questions about accommodations or our ADA polices or would like to provide feedback and suggestions to improve your experience, please reach out to us. Our accessibility team will consider any request from a person with a disability for reasonable modification of our policies, practices, or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

For more information about accessibility at the Orange County Convention Center, including parking, entrances, mobility vehicles, service animals, a designated nursing mother space as well as family restrooms, please see the venue website or contact us at the email address provided above.

Please do not come to the event if you are not feeling well. All participants must review and confirm they are able to comply with the Health & Safety Acknowledgement below prior to arriving at the event. Anyone who is not feeling well or begins to experience illness at any time during the event should contact and follow the guidance of their physician. 

Health & Safety Acknowledgement

Please be advised that a risk of exposure to communicable disease, including COVID-19 exists in any event or public space, including the event. Prior to registering for and attending the event, please ensure you have read the latest public health guidance for the location of the event.  By attending the event, you acknowledge this inherent risk on behalf of yourself and/or any Minor attending the event for which you serve as Guardian (collectively, “You”) and, as a condition of entering the event, You acknowledge, understand and confirm you will abide by all terms of admission and participation (as may be updated from time to time) and event health-and-safety requirements, all local public health regulations and guidance from the relevant city and/or state which are in effect at the time of entry, and, where applicable, provide proof of compliance with any event entry requirements.

For purposes of this acknowledgement, a “Minor” means any individual who under eighteen (18) years of age or has not reached the age of majority as defined by such individual’s jurisdiction of residence, and a “Guardian” means such Minor’s parent or legal guardian or other individual attending the Event who is over the age of eighteen (18) and acting in loco parentis for such Minor. Please see the event’s terms of participation to confirm the age requirements for entry.