EXHIBITOR FAQ's

Access the Exhibitor Dashboard. If you need help accessing the profile, please reach out to your Customer Success Manager.

We’ve put together a ‘How-To Guide’ with step-by-step directions on how to make the most of your online profile in the Exhibitor Dashboard. View our How-To Guide for help with Navigating the Exhibitor Dashboard.

Within the Exhibitor Manual, that you can access here, is where you will find the contact information for all of the PGA Show’s official contractors.

The Exhibitor Success Checklist for a guide on key actions and dates to help prepare for the PGA Show is coming soon.

Freeman is the official PGA Show contractor and they offer discounts for exhibitor orders placed on their website. Be sure to take advantage of the discount deadlines.

• The Exhibitor Manual can be accessed here.
• You can create an account with Freeman at: www.freemanco.com.

Electricity can be ordered through the Orange County Convention Center and there are different levels of electricity offered to fit your needs. Access the electricity form in the Exhibitor Manual.

No. Shipping and Material Handling are not the same thing.

• Shipping is the transportation of your items from your location to the convention center. You are responsible for hiring a transportation company for shipping your materials.
• Material Handling is the action of receiving your shipment at the convention center and bringing it to your booth space. Freeman is the PGA Show’s official contractor and will facilitate your material handling. There is a cost associated with this—called “drayage” and you will receive a drayage bill from Freeman in your booth.

Drayage is calculated based on the weight of your items and how they are shipped. Please reach out to your Customer Success Manager for more information.

If you take advantage of shipping to the Advanced Warehouse, your crates will be in your booth based on your move-in dates. Visit the Exhibitor Manual for more information.

Menus and ordering can be accessed through the Exhibitor Manual.

No. Registering as an admin in the Exhibitor Dashboard will only give that person access to the dashboard, you will have to register separately for exhibitor badges.

The key contact is responsible for registering all booth staff for the company and would have received an email with information to begin registering. If you have any questions about registering as an exhibitor, please contact your Customer Success Manager.

Note: Each booth includes five (5) exhibitor badges per 100 sq. ft.

There will be Wi-Fi available throughout the PGA Show for light business use. The Wi-Fi does not replace a hardline internet connection. If you need more support, be sure to order a hardline internet connection for your booth. Access the Telephone/Internet order form in the Exhibitor Manual.

Our Team will be reaching out with further details on the fulfillment of your sponsorship. Contact your Sales representative and/or [email protected] with any questions.